Idea Cellular — ported sim card not working

Address:

Allahabad, Uttar Pradesh, 211019

I recently ported my Tata docomo Number into Idea then after 4 days a message came for calling at 59059 after 22:30 on 1 Jan 2018 . After that when I inserted SIM in Redmi note 4 first it shows 3G network and then no calls were coming not even recharges were coming . I spent 300 Rupees for it . But No response from Idea retailer . Kindly help me .