[Resolved]  Idea Cellular — porting of my mobile number

Sir
I had given a request for porting of my numbers [protected] and [protected] on 14th july 2017 from agra, up to bhopal, mp. On 16th july i received the confirmation srn was c1-[protected]. On 25th july your person came for verification and said that numbers will be ported in 7 days. We also received a confirmation vide srn c1-[protected].
Again on 2nd august i received a message that they are waiting for donor operator response for clearance. Up circle is not releasing my number.
I am surprised that a company of such repute is so careless and harassing customer. At present my mobile is on roaming and bill is increasing daily. I never expect this type of attitude or delay in resolving the issues from idea.
I request you to look into the matter immediately otherwise i will be left with no option then to shift to another network. Kindly do the needful asap because this no. Is linked with my banking and other financial instruments. And due to this i am facing many problems.
Regards
Vijay kumar gupta
Flat no. 604, block c, sagar landmark,
Ayodhya bypass road,
Dhamkheda, bhopal - 462021