Idea Cellular — Post paid connection | |||||
A sales person(sathish) came to my office & sold the postpaid card(in my life 1st postpaid connection) with offers of cug plans & monthly rental RS199 along with 1gb free for every month, Ibought on feb 2simcards ([protected] & [protected])with offer, but he hasn't delivered on promised date, he gave the sim cards 1week late, I told i donot need, but he forced & told it was already registered, & he activated from his mobile & he needed for count, i told i not going to use it, it is ok you wont get any trouble, .then i started to use the NO [protected] for only for data usage, BUT THE NEXT MONTH I GOT A SMS O[censored]SAGE OF RS 1400 HAS i have to PAY, I SHOCKED, BECAUSE I AM ALREADY USING PREPAID CARD WITH 3G PLAN ONLY WITH COST FOR DATA MAX MONTHLY 2GB OF RS 400, BUT THIS, SO REMOVED MY SIM HAVEN'T USED SINCE, BUT NEXT MONTH march I GOT MESSAGE THAT I HAVE TO PAY RS 2450 OF MY IDEA BILL & SOME PERSON CALLED, I EXPLAINED EVERYTHING ABOUT MY USAGE, I AGREED & TO PAYED RS 1500 FOR MY FIRST MONTH USED, SINCE NOW THE HAVEN'T MENTION ANYTHING ABOUT OTHER SIM ([protected]) ON 6/10/15A PERSON CALLED & SAID IF YOU NOT PAYING THE BILL IN 1/2 HOUR, WE FILE THE CASE IN 1/2 HOUR & REGISTERING IT & YOU HAVE TO PAY RS 28000 OF PENALTY, WITHOUT ANY NOTICE, & I CHECKED THAT THEY HAVE DELIVERED THE LEGAL NOTICE IN MY NAME WITHOUT MY RECEIVING SIGN, IS LEGALLY DOING OR WHAT ? I GETTING MIND TORTURE FROM THEM PLEASE DO SOME ACTION. Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Customer,
We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular