[Resolved] Idea Cellular — posted bill outstanding amount

Mauli Design

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411014

I was received below notice for idea last month regarding due amount

Dear customer, your idea mobile ba[protected]/9370277xxx (Nuber hide) due amount is rs. 261.62 request you to make the payment to avoid further action.

I have tried paid this amount by idea app and online portal but since i have port my no. That time to air-tel it din't accept transaction. Then i was psycaly went to idea outlet and did this payment. I have attached photograph of soft copy. Still i have received 2nd notice about attend lok adalat at shivaji nagar court on 9th dec 2017.

Please check below notice-

Post repeat follow-up u have failed to pay bill o/s 596 of idea a/c[protected] / 93702xxxxx (Hide this digit) request you to attend lok adalat at shivaji nagar court on 9th dec 2017 with notice no - 29372/lok/dec-17 for further details call our legal representative 9982

Please guide on same..

Thanks

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Feb 2, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Nov 20, 2017

Updated by Mauli Design I have received reply from Idea customer care please check.

ear Customer, Greetings for the day! This is with reference to your email regarding payment receipt. We have received the payment of Rs.262/- towards your Idea connection on 30th Oct 2017 and this mail communication can be considered as a confirmation of payment receipt. Should you need any further assistance, please call our Customer Service help line number 12345 or email us at [protected]@idea.adityabirla.com You can also check your account details by creating your account on our website www.ideacellular.com; if you are a corporate customer registration can be done by the authorized signatory of the account. Moreover, you can also download My Idea App from your smartphone for easy access to your Idea account. Thanks & Regards, Tejaswee Rathod Customer Service Team IDEA Cellular Limited I was received below notice for idea last month regarding due amount Dear customer, Your Idea mobile BA[protected]/9370277xxx(nuber hide) due amount is Rs. 261.62 Request you to make the payment to avoid further action. I have tried paid this amount by Idea app and online portal but since i Have port my no. that time to air-tel it din't accept transaction. then I was psycaly went to idea outlet and Did this payment. I have attached photograph of soft copy. Still I have received 2nd notice about attend LOK ADALAT at shivaji Nagar Court On 9th Dec 2017. Please check below notice- Post repeat follow-up u have failed to pay bill O/S 596 of IDEA A/c[protected] / 93702xxxxx(hide this digit) Request you to attend LOK ADALAT at shivaji Nagar Court On 9th Dec 2017 with Notice No - 29372/LOK/Dec-17 For further Details Call our Legal Representative 9982 Please guide on same .. Thanks -- Regards Bhausaheb Todkar [protected]

Could please confirm me about next notice mention below. need to present or not in LOK ADALAT at shivaji Nagar Court On 9th Dec 2017
Please give your confirmation about it why I have received this message.

Post repeat follow-up u have failed to pay bill O/S 596 of IDEA A/c[protected] / 93702xxxxx(hide this digit) Request you to attend LOK ADALAT at shivaji Nagar Court On 9th Dec 2017 with Notice No - 29372/LOK/Dec-17 For further Details Call our Legal Representative 9982

Verified Support

Dec 30, 2017

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. As checked, your dues have been cleared for the given account number. Hence, we request you to ignore the messages you're receiving for the same.

Regards,
Lavina