[Resolved]  Idea Cellular — postpaid bill harassment

We recieved a bill in sept for which we recieved a waiver and paid 600rs.
The executive promised to close the bill as the number was not used by us.
After a month idea again sent us a bill for which we did complain and the executive said the bill wull be waived and the number will be closed.
Now again we have recieved a bill and idea is harrasing us to pay the bill even after providing all the proofs of audio records and bill pay screenshots.
We still hqve all the audio records with the executive
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Jan 9, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused and delay in responding for your concern. We would like to inform you that the given number is permanently disconnected. Hence we request you to provide us your alternate contact number to assist you further.

Regards,
Lakshmi
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