[Resolved] Idea Cellular — postpaid connection billing-[protected]

Rishu Thakur

from Gurgaon, Haryana

Address:	Gurgaon, Haryana
Website:	Idea

Dear sir,

I have received idea postpaid connection on 1 jul 2017 by mnp.
My plan is 499 unlimited, but from the fist day i am getting value added services activation massages on this number and my unbilled amount has been reached to 1536 as on date in just 23 days. Now they have stopped my services and i m not able to make calls or use data.
They are asking me to wait for the bill generation.

I have made a big mistake by talking idea postpaid conection.

Please help me.

Thanks
Pradeep thakur
[protected]-gurgaon

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Sep 7, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Idea Cellular Customer Care's response Hi Rishu,

As checked, the number is active at present. Your concern was addressed and resolution is communicated. VAS are activated after the customer consent and same is added to the bill accordingly. Please type STOP and send to 155223 to deactivate VAS. You may write back to us at social media or [protected]@idea.adityabirla.com for assistance. Please contact 198/12345 for further services and complaints if any.

Regards,
Meeta.