Idea Cellular — postpaid connection call drop problem in kharar punjab

diljot

from Jalandhar, Punjab

Address:	Mohali, Punjab, 140301
Website:	Idea

Sir/madam,
I'm a resident of kharar city in punjab. I'm a banker and i have to travel daily from kharar to jalandhar and i come back at night. From 3 days im facing network issues in kharar. When i get back home. If i call someone that call disconnects automatically after 2-3 mins. For 2or 3 min call works and after that all signals goes off and call get disconnect. This problem im facing since 3 days continuously only when i m in kharar.. I. E. From 9pm to 7am.. When im traveling to jalandhar or when im there in the day time.. There is no such issue. So i guess problem is with the network in kharar area.
I donot face such problem when im traveling. That time call works well. Im using idea since 4-5years. Please look into the matter.

Kindly resolve this issue as soon as possible.

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Comments

Himi Dhurve

from Betul Bazar, Madhya Pradesh

Sir,
My sim was lost plzz can u block my no [protected] idea cellular

Idea Cellular Customer Care's response, Oct 11, 2018

Verified Support

Dear Customer,

We're sorry to hear this. As per our record, the request has been raised for sim barring and the same has been done from our end. Hence, we request you to visit the nearest My Idea Store within 30 days from the date of the request raised along with your valid documents to avail the new sim card for the same number.

Regards,
Lakshmi