[Resolved] Idea Cellular — postpaid plan activated with excess amount (299 instead of 199) | |||
Dear idea team. My self jitendra kumar having idea postpaid connection [protected]. On dated 20 october 2018 i received a call from number [protected] (09:57) and one of female executive inform about an offer that idea nirvana plan is available to you @199 (Rs. 234 including gst) Plan details: unlimited local and std call! 20 gb data per month with carry forward facility! But i recieved message that nirvana plant 299 activation. So, you are requested to update plan as per conversation with executive or deactivate plan. Your immediate action required. Regards, Jitendra kumar Alternate number [protected] Was this information helpful? | |||
Nov 29, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 28, 2018 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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