[Resolved]  Idea Cellular — postpaid plan bill

Address:122001

Your representative informed me that she had activated 299rs plan on my number
But what she had done... Provide 100rs discount instead of changing my plan.

Tax on 399rs will always be greater than tax on 299rs plan.

You haven't provide me plan as promised
Currently my bill was generated according to 399rs

Moreover, discount also not provided in this bill cycle.

Don't know what type of service you provided

I want resolution.. I do have call recording of your representative.

Solve my query or else i will send all documents to your zonal office
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Nov 8, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta
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