[Resolved] Idea Cellular — Postpaid to Prepaid Connection

Nagaraj S D

from Bengaluru, Karnataka

Address:	560066
Website:	Idea service center

Dear sir/madam

I Nagaraj a customer of postpaid service of IDEA cellular Ltd;
I approached to Idea service center in ITPL Bangalore about 2 months earlier with a request to change my postpaid service into prepaid, they clearly deny and said issue is beyond their authority and refer me to other service center..

They only converted prepaid to postpaid.
Now they telling we don't have authority change post paid to prepaid.(idea service center ITPL Bangalore

How to resolve my issue???

PLEASE TAKE NOTICE OF IT

thankfully

Nagaraj
[protected]

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May 8, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Mar 24, 2017

lakshmi radhakrishnan's response My complaint ID No, 1521273 was already given. There is no any response from idea customer care. But today also I got a message to pay the amont immediately. Daily I am getting torchering phone calls also. Please take any suitable action immediately.

Verified Support

Mar 29, 2017

Idea Cellular Customer Care's response Hi Nagaraj,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Akshay

Verified Support

Apr 03, 2017

Idea Cellular Customer Care's response Hi Nagaraj,

As per your telecon with our customer service associate on 3rd April 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Akshay

Verified Support

Apr 07, 2017

Idea Cellular Customer Care's response Hi Nagaraj,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Maroof

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Comments

lakshmi radhakrishnan

from Chennai, Tamil Nadu

Dear Sir,
My complaint ID No, 1521273 was already given. There is no any response from idea customer care. But today also I got a message to pay the amont immediately. Daily I am getting torchering phone calls also. Please take any suitable action immediately.