[Resolved]  Idea Cellular — postpaid to prepaid migration service not completed & fraud with me

Address:

Amreli, Gujarat, 364515

Dear respected sir/medam:-
i am viralkumar ghanshyambhai solanki im from gujarat in bhavnagar curently im using for idea postpaid service. But im not setisfied your service, currently muje postpaid service ki demand nahi hai issiliye mene gujarat ke surendranagar city me shivshakti enterprice jo my idea ka stor he vaha mene date: - 13/10/2017 ko postpaid to prepaid ki requeast all requred document or pura month ka advanced payment (vijaybhai- executives –mobile no-[protected]) kiya tha fir migration ki requeast ki thi or muje idea stor se idea ka fresh simcard bhi diya gaya tha jo mere pass hai, jiska refrence mail bhi mere pas he-communication id c[protected] he. Lekin kisi problum se wo mera simcard abhi bhi prepaid nahi ho paya, fir maine waha par complain ki lekin uska koi sollution nahi aaya, fir maine idea celluler ki official complain email pe complain ki lekin fir bhai mera problum sortout nahi hua he uske bad maine 6-7 bar complain ki he tollfree number 198 pe bhi help li cmplain ki he lekin muje setisfide service nahi mili, or mere sath idea compny ne or compeny ke sales exicutive or my idea stor surendranagr ke exicutive ne fraud kiya gaya hai, mere sath missbehevior kiya he muje fake offer ki information dekarke mera kafi nukshan kiya he, mere pass abhi 7 -8 call recording he jo idea compny ke exicutive ne mere sath bat ki hui he or muje fake information di gai he, mere kafi probelum hui hai, is problum ka kya solution ho sakta he sir please aap muje help kijiye maine bahot koshis ki aapke emploer se lekin uska koi responce hi nahi mil pata he, mere pass all type ke vitness he meseges/mail/recording/othe agar mera problum sollution nahi hu to muje grahak suraksha/police/trai/or idea celluler ke ceo/md/or media, ko complain karna padega, mera problum hai ya to muje postpaid to prepaid me migrat karva dijiye otherwise me mnp karke other network me join karunga, compny ne muje 6 month ke liye bill pe discount diya tha wo bhi maine reverce payment kar diya hai mere account me allreddy 630 rs. Plus hai or wo 6 month discount wali offer bhi maine compny me call karke closed karva di hai, to currntly mare hisab se mare idea account me koi problum nahi hai to sir i request for you, me idea ka kafi purana costmer hu, really i need your help, im waiting your idea service responce.
Note- please contact me only senior executives/officer.