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Idea Cellular

[Resolved]  Idea Cellular — Postpaid to prepaid migration - service withheld

Address:Gurgaon, Haryana

This is to inform you that my mobile no [protected] is not started yet
Even after 72 hours (As on 25 july 15) of my request (22 july 15)
Are you doing any work ??
Do you know that service interruption is not allowed for a operator and if it is the case consumer court will penalize with max amount to operator
Kindly resolve my queries or i will have to take some legal action against idea company
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jul 25, 2015
Updated by Anuidea This is to inform you that my mobile no [protected] is not started yet Even after 72 hours( as on 25 july 15) of my request (22 july 15) Are you doing any work ?? Do you know that service interruption is not allowed for a operator and if it is the case consumer court will penalize with max amount to operator Kindly resolve my queries or i will have to take some legal action against Idea company
My contact no is [protected]

Complaint comments 
6 Comments

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Comments

Dear Customer,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular
Reply
i have already provided my number in above post as [protected] also the same is given in the form i filled at idea showroom
you guys have the worst service and you do not bother how a person is affected by your negligence
i will send a notice to idea
Reply
What is the progress ??
can you please tell me??
Reply
Dear Customer,

As per your telecon with our customer service associate on 27th July 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to inform you that your complaint for migration has been resolved. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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