[Resolved]  Idea Cellular — postpaid to prepaid struggles phone- [protected]

Address:

Rajkot, Gujarat, 360005

On 15th of June'18 i have requested to change my plan from post paid to prepaid. Then after i received message that within 3 working days it will be changed. on 3rd day i received message that we are not able to contact so your request has been cancelled so request again. now today is 4th of july till then i'v requested 4 times still no action has been taken. every time i received the message that we are not able to contact you and your request has been cancelled and you visit the idea store and request the same thing. no response from customer care executive and i have mailed this issue to customer [protected]@. given by customer care, but no any positive action has been taken. For any new plan, bill payment and aadhar card connections idea company is able to contact me 4-5 times in a day. Since i have requested to change the plan from post paid to prepaid idea company is not able to contact me it is very superising as my no is on 24 X7 and, i have given my alternate number too.
Pl find the solution to change post paid number to prepaid number