[Resolved] Idea Cellular — problem in portability

Aum Classes

from Surat, Gujarat

Address:

Rajkot, Gujarat, 360005

Hello sir
I ported my jio no. [protected] in idea on 26th feb. 2018 at 10:30am. I was told that port would be done in 7 days. Yesterday at 12:12am jio tower had gone and i inserted idea sim in mobile. The tower of idea came for 2 minutes and then gone. After that got text message from idea that my no [protected] is activated. But so far my no. Is inactive. I called customer care but not got satisfactory answer. Do need full.

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Apr 6, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We would like to inform you, that the mentioned number has been successfully activated on 05/03/2018 in prepaid connection from our end. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina