[Resolved] Idea Cellular — rainbow and animation surf charges, i never did this, but charged for 250 rs.

Umesh Kushwanshi

from Gurgaon, Haryana

Address:

Ranga Reddy, Andhra Pradesh, 500049

I am tired of being charged of these contents, i never do this, every month i am being charged, it's unauthorized content that was applied on my mobile number

08-dec[protected]jan-2018 rainbow 150.00
04-dec 11:45:56 animation 1 100.00

Above are listed charges dates

Unauthorized charges, i never requested these services and never surf these kind of content. These are invalid charges activated on my number

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Feb 3, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the trouble caused. Please share your Idea contact number for which problem persist. We shall get back to you at the earliest.

Regards,
Lakshmi

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Comments

vekaria ashok

from Ahmedabad, Gujarat

Pl. re send my bill copy for the month of March-2017 to july -2017 for the submit n my office.

Idea Cellular Customer Care's response, Jan 3, 2018

Verified Support

Dear Customer,

We request you to share your Idea contact number for which problem persist. We shall get back to you at the earliest.

Regards,
Lakshmi

HarshItha harshu

from Bengaluru, Karnataka

Block my SIM card which was lost on 22nd of December 2017. It was lost inside Vijaya Bharathi Vidyalaya, Girinagar, Bangalore. It was lost with my mobile phone at 6:30 pm when we were attending annual day.

Idea Cellular Customer Care's response, Jan 3, 2018

Verified Support

Dear Customer,
Sorry to hear this, we request you to share your Idea contact number for which problem persist and alternate number. We shall get back to you at the earliest.
Regards,
Lakshmi