Idea Cellular — raised bill of an deactivated new connection

Address:New Delhi, Delhi

I have purchased a new Idea Postpaid Connection worth Rs 300, after 10 days i made a call to 59059 to activate that sim but unfortunately the address i have told them did'nt matched with the address already feed in their system. The customer care executive said " I cant activate this number " . I beard the loss of 300 rupees also now they have raised the bill for that number that hav'nt activated.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Virender Yadav

[protected]
[protected]@gmail.com

Please Rectify my Bill as soon as possible.
No action have been taken from idea customer care, 13 days have been past.
My bill payment date is 25th september. Please Solve this issue as soon as posible otherwise i am going to close my rest 2 Idea postpaid numbers also.
Dear Customer,

As per your telecon with our customer service associate on 29th September 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information