[Resolved]  Idea Cellular — re:-idea cellular complaint status update [id: 1951551]

Address:781011

Dear Sir,
Please go through my earlier complain mail dated 10.05.18 regarding " Idea Cellular Complaint Status Update [ID: 1951551]".
In this context I would like to inform you that the problem for which I made the complain not yet settled, neither I have got recharged for an amount of Rs.398/- nor I have got the amount back to my account.
For your necessary doings I would like to inform you that the transaction was done by using Debit card of SBI and the messege that I received on Bank transaction is - POS IDEA at IDEA txn#NU[protected].The transaction was done on 08.05.2018 at 2.46 pm
Kindly resolved the matter as early as possible.

With regards
Monodip Mitra
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Jun 17, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 17, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, we've asked you to get back to us with the valuable information required for raising the complaint towards your recharge concern. Also, we would like to inform you that you can contact us on 12345 or 198 for the same.

Regards,
Lavina
Complaint comments 

Comments

I need internet charges reversal. I have stop internet service after daily one gb though charges debited.
I need reversal.
Idea Cellular Customer Care's response, May 17, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number, for which the issue persist to assist you further.

Regards,
Lavina

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