[Resolved] Idea Cellular — Recharge Amount

Sayali Shah

from Bengaluru, Karnataka

Address:

560003

I have recharged my idea phone no. more that 4 times in the past 2 weeks but I am not able to call as the balance is showing 0.0Rs Where has all my balance gone?? Recently got a message saying that my sim would be deactivated for 90 days because I haven't made any call from past 3 weeks. Please refund the money or at least provide me with recharge.

Was this information helpful?

No (0)

Yes (0)

Jan 16, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

Idea Cellular Customer Care's response Hi Sayali,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Regards,
Esther

Verified Support

Dec 10, 2016

Idea Cellular Customer Care's response Hi Sayali,

We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Mangesh