[Resolved] Idea Cellular — recharge did not received | |||
On 6.5.2018, evening, i made recharge of rs.36 (36tt & 25/min for 28days), done online payment through axis bank but still not received any recharge. Below are transaction details: Account no. Jitendra tukaram suware ([protected]) amountrs36.00transaction typedr Transaction date07 may '18transaction descriptioninb/[protected]/idea cellular limited (Billdesk)/na Kindly credit recharge or refund amount to my account. Jitendra suware [protected] Was this information helpful? | |||
May 8, 2018 Complaint marked as Resolved Refund received. Idea Cellular customer support has been notified about the posted complaint. Verified Support May 07, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. As per our record, there's no such recharge credited in your account. Hence, we request you to wait for 7 working days for the mentioned amount to be reversed. Also, you can check with your respective bank or application used while availing the recharge post 7 working days. If still the issue persist, kindly share us the screenshot of the complete bank statement done from the date of the recharge to till date to assist you further. Regards, Lavina | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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I requested for porting my number 7 days back. My old Tata card is stopped working but my idea card is not started yet. It's showing no network since last 3 days.
Worst porting in idea.
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.
Regards,
Lavina