[Resolved] Idea Cellular — recharge done but cut from main balance
H
Harshitha.i2696
from Guntur, Andhra Pradesh
Sir i have recharged my mobile with an sms pack of rs 12 containing 130 msgs.. After it was completed i have recharged again with the same sms pack. I have alrdy registered my complaint saying it was cutting from my main balance. And now. It is showing that i hav 260 msgs remaining which means i have msg balance but still whenever i msg to someone it's again cutting from my main balnc.. I donno y this problem is arising frequently.. Sir i seriously request u to resolve my issue as soon as possible
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Feb 4, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2018
Idea Cellular Customer Care's response Dear Customer,
Sorry for the trouble caused. Please share your Idea contact number for which problem persist. We shall get back to you at the earliest.
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