[Resolved]  Idea Cellular — recharge failed but cash deducted via idea app

Address:600120

I recharged twice on 2nd july 2018 for 306 (Reduced after applying coupon)
From the idea app but recharge had failed and money deducted but a refund has not been received. Please find below the transaction detail. My phone number is [protected]

Transaction detail with transaction reference number

1.[protected] on[protected]:56:09 - 306 rupees
2.[protected] on[protected]:03:01 - 306 rupees

Please see to it that the refund is done as soon as possible
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Aug 26, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per recent communication, you have confirmed that your concern with regards to recharge issue has been resolved. If you still face any issue, kindly get back to us on 198 or 12345.

Regards,
Neha
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