[Resolved] Idea Cellular — recharge failed money deducted not refund
K
kamaldubey1997
from Indore, Madhya Pradesh
Address:
Bhind, Madhya Pradesh, 477001
I did 459rs idea unlimited plan 84 days...in which i paid 51rs buy coupan and 408rs by netbanking but recharge not done by the myidea app and money deducted from my account and recharged failed ... Mobile num:-[[protected]] Transaction Ref No. NSBI[protected]IGADPMAGK4 for Rs.408.0 on 27/05/2018
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Aug 17, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2018
Idea Cellular Customer Care's response Dear Customer,
Apologies for the inconvenience caused. Kindly share the screenshot of messege that you have got post recharge also share bank statement from date of recharge till the date so that we can assist you further.
I have ported out my Postpay number some 4 months ago and I am still waiting to get my refund of security deposit.
The deposit should be refunded in 30 without reminders or the company should pay a late processing charge as they charge in case of late payment of bills
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
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The deposit should be refunded in 30 without reminders or the company should pay a late processing charge as they charge in case of late payment of bills
Please help me out
Regards
Rajnish Dube
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lavina