[Resolved] Idea Cellular — Recharge for rs 199 done twice | |||||
I recharged my idea no [protected] with Rs 199 through paytm. It did not succeed at first, After waiting for 2 hours I recharged through some other app and it succeeded. After some time paytm also started showing that my recharge was successful. But I didnt receive any message regarding the successful recharge from PAYTM. Could you please refund my Rs 199 as it was recharged twice . Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 02, 2016 Idea Cellular Customer Care's response Dear Customer, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jul 02, 2016 Idea Cellular Customer Care's response Dear Customer, We wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jul 07, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||||
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I recharged my phone for Rs 222 using Paytm. I did not receive the successfully recharged message for half an hour so I decided to recharge my phone again. I did the recharge for the second time and this time I received a message instantly. After an hour I got another message saying that my recharge was successful. This is very annoying. Paytm has deducted 444 Rs for doing the same recharge. I called the customer care and told them that I want refund for one recharge. They are just saying that they will look into this matter. It has been so many months but I haven't received any reply from their end. I am never going to use Paytm again. I have recently shifted to Bill Bachao app. This app works good for me. I have never faced any problem with this app. The moment I recharge my phone, I get a message that states I have received the balance. The additional features of this app are very helpful. The cashback and coupons that this app provides are extremely useful. you too can get this app here - http://bit.ly/ormbb
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