[Resolved] Idea Cellular — recharge not done of 404

sidtrip

from Raipur, Chhattisgarh

Address:

492001

I have recharge 404 from idea app on 17.08.2017 at 18:51 but balance deducted from account but recharge not done. When i am calling to idea customer care they are saying recharge not done, recharge not done that why i called to customer care, they are also saying recharge not done by watching last recharge history.

My sbi reference number is igabvsqml9

Please do something

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Sep 18, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

Idea Cellular Customer Care's response Hi Sid,

Your concern is already initiated with us, please find the service request number and Expected Completion date[protected], 19/08/2017 03:00:00 PM.

Regards,
Simranjeet Arora.