[Resolved]  Idea Cellular — recharge of 404 validity issue

Address:

500056

Hello,
I have recharged with 404 and it is supposed to give unlimited internet and voice calls for 70 days but instead it is valid only for 17 days. I used to get this offer as a text message and stopped getting it after a few days. I remember the offer amount so i directly recharged without checking it. I have called the customer care and they say the offer keeps changing every day. They never before informed me that the offer changes every day, how am i supposed to know? And all they say is that they cannot do anything to help me. I have already called them a couple of times and messaged them in twitter but they dont care. The company is keeping its customers ignorant about the offers and fail to say that the offers are tentative and change every day. This is a fraudulent case and also cheating. Hoping someone looks into this.
Regards,
Makarand nomula
[protected].