[Resolved]  Idea Cellular — recharge of internet pack

Hello, i recharge my internet pack using idea app and recharge is failed but my money is deducted from my account which is so inconvenient and it happens twice with me today. So, please either recharge should be done or my money should be refund as soon as possible. I use this app so many times and it helps me alot but this thing which happened today is so inconvenient and not satisfied so, i hope you did the right thing soon.
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May 28, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, you've confirmed that your issue with regards to recharge concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina
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