[Resolved] Idea Cellular — recharge of rs 402 reg | |
I recharged my idea mobile no. Of [protected] of rs. 402. At the time of recharge via my idea app. It was showing unlimited local/std talktime and 1gb data/day for 56 days and one other plan was also displaying of recharge rs.348 in which benefits were unlimited local/std talktime and 1gb data/day for 28 days so i was chosen recharge of rs. 402. But now today my data validity is over in 28 days only and calling validity is available. When i contacted to idea customer care and talked to mr ram chaubey of lucknow, he is informing me the validity of recharge 402 is 28 days. But at the time of recharge it was showing validity of 56 days. So it is requested you to take this issue on behalf of me. Every time they are doing same thing. They only depend upon their system and they never believe that their system may also show wrong information. Also they are not taking my complaint on call. Thanking you Sandeep kumar rathore Was this information helpful? | |
Nov 15, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 14, 2017 Idea Cellular Customer Care's response Dear Customer, We would like to inform you that, there was no such offer available on your number so you have received the benefit according. if such please share the screenshot for the same. Regards, Lakshmi. | |
Add a Comment | |
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment