[Resolved] Idea Cellular — recharge regarding

Ashish kushawaha

from Delhi, Delhi

Address:	110043
Website:	www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8

Hii...

Gudmrng sir,

Dear sir,
My self ashish kushwaha from delhi/najafgarh.

Sir,

Maine aaj recharge krwa idea ki website se usme ek rechage tha rs.498 ka jisme unlimited calls aur 1gb/per day ka offer tha 70 days ki validity ke sath pr mera recharge ho gya hai lekin...

In idea waalo ne mera sath dhokha kiya hai..

Kyu ki inke site pr aisa kuch nahi likha tha ki isme 250min ya 1000 min per week ya per day... Milega. Agar esa usme mention hota toh me recharge nahi krta. Mere pass iska screenshots hai jo ki me attach kr de rha hu.. Agar sir ap mujhe mera unlimited call waala pack dete ho toh thik hai pr min nahi unlimited calling ka jisme me 24hours ya 48hours baat krta rhu toh call naahi katni chahiye naahi koi bhi alert notification aana chahaiye ki apne itna use kr liya esa koi bhi notice nahi aana chaiye agar ap ye plan dete ho toh thik hai wrna me apke idea cellular ke upar kr duga case...

Aur screen shots mene attach kr de hai aur ap dekho isme agar kahi diya ho ki 250min per day ya 1000min per week... Agar esa koi plan he nahi tha toh recharge kaise ho gya mera...

Ashish kushwaha
Cont-[protected]

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Dec 11, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused. We would like to inform you that there is TnC for all recharge and capping for the same.

Regards,
Lakshmi.

Nov 25, 2017

Updated by Ashish kushawaha Dear Lakshmi Madam,

please Tell me one Thing, what the benefit of Rs.499 plans. please give me descriptions.

Note: what's the plans of calling??? unlimted or minutes???

Regard's

Ashish kushwaha.
Cont-[protected]