[Resolved]  Idea Cellular — recharged my idea number but wrongly selected jio operator

Address:Jalgaon, Maharashtra, 425105
Website:AXISOK

How can idea accept a recharge on different operater (Jio) and give confirmation massage?
My mobile number [protected] is belongs to idea operator, today i
Recharged my number using axis ok app, in hurry i wrongly selected
Jio operetor instead of idea, after the recharge get pending i
Was pretty sure that the recharge will be failed and amount will be
Reversed to my original payment mode, but surprisingly after an houre
Recharge showing successful...
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Mar 31, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, there's no recharge amount credited in your account during the mentioned period. Hence, we request you to share us the screenshot of the SMS you've received for the recharge confirmation and complete recharge details along with the date and time of the same to assist you further.

Regards,
Lavina
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