[Resolved] Idea Cellular — recharged wrong number [protected] | |||
Sir, An amour of Rs 398/ through PHONEPAY Transaction ID Ref No. N[protected] dt 21 Jul 18 and Rs 449/ through PAYTM Operator Ref No. AP[protected] dt 22 Jul 18, has been wrongly recharged mobile No.[protected]. My Correct Mobile No. is Idea [protected](R) [protected]. It is requested to Kindly help favorably to transfer said amount on my correct given number [protected] please. Thanks. Was this information helpful? | |||
Sep 15, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 11, 2018 Idea Cellular Customer Care's response Dear Customer, As per recent communication, we won't be able to refund the recharged amount as requested from your end. The best possible resolution has been shared with you. If there is anything else apart from this you can always write back to us or contact us at 198 or 12345. Regards, Neha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Apologies for the inconvenience caused and delay in responding to your concern. Kindly share your idea and alternate contact number so that we can assist you further.
Regards,
Neha