[Resolved] Idea Cellular — refund or change of plan

Singhanand151

from Mumbai, Maharashtra

Website:

www.ideacellular.com

Dear sir/madam
I wanted to recharge 1gb/day 3g plan to 28 days of 199 rs but by mistake i click on 179 rs which provide me only 1gb for 28 days on 4g plan on 10/10/2018 3:51 am from idea app through paytm pay method... As i haven't converted my sim to 4g yet... I still use 3g sim and i wanted to opt to 199 plan by reversing this transaction... Plz help me deal with this... I have no issue with wrong number just wrong internet plan i choose by mistake... Even i can't see my transaction i'd no. Details

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Oct 11, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. We would like to inform you, that once the recharge is credited in the account we'll be unable to reverse the same.

Regards,
Lakshmi.