[Resolved] Idea Cellular — Refunding of Mobile Data | |
Sir/Madam, On 26 Jan'17, at 6:39 pm, I've recharged my 3G Net pack for 28 days, 1GB Data for Rs. 156/- & the expiry date is 22/ 02/17. Next morning on 27 Jan'17, I's shocked to read that "You r 500 MB away from ur 1GB data..". I d'nt know how n where my 500 MBs gone. Immidiately I called to customer care bt did'nt get the right ans. My remaining 500 MBs also gets over on 5 Feb, 17 instead of 22 Feb, 17. Sir/Madam, kindly look into this matter on an urgent basis and please Refund my Data Pack MBs. Being ur old customer, I hv a great respect for 'Idea' and I wish to hv a good customer relation in future also. Hoping for a quick response and satisfiable action from you. Thanks Suman Lata Bhatti Was this information helpful? | |
Mar 14, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 09, 2017 Idea Cellular Customer Care's response Hi, We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern. Regards, Tudor Verified Support Feb 09, 2017 Idea Cellular Customer Care's response Hi Suman, As per your recent telecon with our customer service associate on 9th February 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Maroof | |
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