[Resolved]  Idea Cellular — Reg. Post Bill

Address:	500045
Website:	www.ideacellular.com

Hi, My mobile # [protected]. Im frustrated with the charges on datapack proration. i have subscribed Rs.100 300MB pack. I got call from customer care service and they asked me to subscribe for 1GB pack Rs.150 for first 3 months. So, i have subscribed to that. Now, I got Bill is 1064.21. In that bill I have got Charges on Data Pack Pro-ration # as 286.72/- and over usage 308.72. What is the difference between pro-ration and over usage.
The explanation i'm listening from your Customer care executive that. I have used for complete month 450MB initially and again he is saying 800MB which is not clear. Which is not disclosed anywhere in the document. In my room and office, I'm using office network only. From last 2 years i didn't even cross 300MB. But, now they are saying i have used 800MB.I don't know what the hell is happening.I called 3 times to customer care service every time they are saying technical issue and asking me to call after some time.If i don't pay amount in time again, i need to pay the late fee who is responsible for that.