[Resolved]  Idea Cellular — reg. the worst telecom store I've ever visited

Address:

Saharanpur, Uttar Pradesh, 247001

Sir,
What if IDEA loose two customers? Not a big deal for the huge Company whose name is big not work!
I'm dishearten to say that IDEA has situated "THE WORST IDEA STORE at NAWAB GANJ, SAHARANPUR (247001), UP"i.e. the worst telecom store I've ever visited i my lifetime. I 'm sorry to say that the staff is so irresponsible and if your company will not take any STRICT ACTION against them then they are gonna fool your customers and PEOPLE LIKE ME will surely go to some other telecom operator. From 4 monthes I keep on trying to switch from an expensive POSTPAID PLAN to a prepaid one and NO efforts from them. I've called customer care they're saying that it doesn't take more than few hours for that request, but that "store people including the owner" keep on procastinating and not listening. If YOUR COMPANY would not do anything then I'm afraid it's your loss.
DO SOMETHING I[censored] BELIEVE THAT U CAN TAKE CARE O[censored]R CUSTOMERS.
THAT's a very urgent step, I do not like to waste my time typing this letter.
Hope u'll take some hard action against them!