[Resolved] Idea Cellular — regarding 4g network issue | |||
Changed my idea sim from 3g to 4g. Since then facing 4g network issue from more than 3 weeks now. And customer care is not supporting in solving the issue. Registered a complain too but it has been closed without solving the issue. I've been asking executive to put someone senior on the phone since 3 days but apparently no one is "available". If you can't resolve this issue, let me know clearly. So that i can port it to some other network provider. I'm fed up of calling idea customer care again and again, i've got better things to do. It's been almost a month now. If you can't do anything about it, please let me know. Thank you! Was this information helpful? | |||
Nov 24, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 24, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our record, Network Visit has been done at your location, maximum possible optimization done on serving site. We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta