[Resolved] Idea Cellular — REGARDING BAD SERVICES AND WRONG BILL DETAILS

vivekranjan1989

from Gurgaon, Haryana

Address:

New Delhi, Delhi

DEAR SIR, I KIND YOUR ATTENTION ON REGARDING YOUR IDEA WORST SERVICE OF THE YEAR..MY POSTPAID NO. IS [protected]. AS MY BILLL GENERATED ON 23RD OF EVERY MONTHS BUT WHEN LAST MONTH BILL GENERATED THEY GIVEN THE WRONG BILL STATEMENT.. AS I A ACTIVATE MY ROAMING SERVICE ON 2ND NO. BUT YOUR SYSTEM CONFIGURE ON 6 THEN NOW TELL ME WHOSE PBLM IS THIS? I NEED YOUR FULL SUPORT AND ATTENTION REGHARDING THIS ISSUE...AND TRY TO SOLVE IT ASAP IF NOT THEN MY LAST OPTION IS TO COMPLAIN FIR AGAINST THE IDEA AND YOUR CUSTOMER TEAM... AND FROM YOUR SIDE ONE SMS HAS CAME THAT YOUR NO. WILL BE CLOSE ON 13RTH SO TRY TO RESOLVE ASAP THANK YOU VIVEK

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Aug 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We understand your concern and apologize for the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular