[Resolved]  Idea Cellular — Regarding

Address:

Bhopal, Madhya Pradesh

I am using IDEA postpaid no. [protected] in MP. This month, the bill has Rs. 819 for extra data usage showing almost 200 MB extra usage. But I used only up to 30 MB extra data after getting notification from Idea. I have 270 MB free data usage in my monthly plan. So, total data usage should be 300 MB approximately. But bill was made of 470 MB. I do not why they do this. They should be punished for this act. If actually I used 200 MB extra date then why they notified me about 30 MB. This is a clear cheating. Moreover I told them that if you are forcing me to accept this extra 200 MB usages then do one thing. Activate a pack of Rs.175 comprising 500 MB free 3G data. So that problem could be considered and resolved from Rs. 819 to Rs.175. But they did not care. They can offer 1 GB data only for Rs. 250 but are stood stiff on Rs. 819 for 200 MB according to them. They can lure new customers by any means but customer who is sincere and under their banner cannot get any justice. Their appellate authority Mr. Goel was going to consider this but finally, their Customer care said that they did not even get the complaint. I told that I would leave the service. They said that after bill payment you can. Finally, I do not know whether you will consider the problem or not but I am at injustice. Please try to avail justice for me. Arun Kumar [protected] [protected]@gmail.com Bhopal