[Resolved] Idea Cellular — regarding changing my three no to corporate no without my permission

Arpita G

from Bhopal, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452002

I had three number in idea esic hospital cug group. 2 months ago it was con verted to corporate numbers without any prior permission from me.. For the same concern i went to idea nodal office in pardesipura on 17-11-17 and met mr sachin jaiswal and adressed him the concern.. He told me to wait for a day.. Still there is no response.. We are really frustated with this matter... Even the authorities are not allowing permission of porting to other operator.. This is against consumer rights and i need strict action against it.
Account no before with my name[protected]
Account no for corporate no[protected]

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Dec 31, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Nov 24, 2017

Updated by Arpita G It's still not resolved and no call from company behalf

Verified Support

Nov 28, 2017

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. We've forwarded your concern to the respective team, our team will get in touch with you for the same.

Regards,
Lavina

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Comments

mohsiiin

from Pernem, Goa

Hi sir Mohsin Patel here, today i was activation of 398 plan but in that only what'sapp and Facebook are working other browsing is not working i.e hotstar, playstore, youtube not working
Help as immediately
Thanks and Regards
Mohsin Patel
[protected]

Idea Cellular Customer Care's response, Jan 3, 2018

Verified Support

Dear Customer,

Sorry for the trouble caused. As checked, the complaint was raised for the same and concluded that there is a temporary issue going on. We request you to kindly check the network for 7 days if any issue persists you can contact us on 12345 or 198 for further assistance.

Regards,
Lavina