[Resolved] Idea Cellular — Regarding disabling of Flash messages for Prepaid# [protected]

Varun Chugh

Address:

New Delhi, Delhi

Hello Team, I have made numerous calls to Customer Care for getting Flash messages disabled .I have tried all possible ways as suggested by CC representative still i am getting Flash messages for Internet data consumption.It's very irritating and i am deeply unsatisfied by your services.Please get it deactivated from your end ASAP. Regards,

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Jun 14, 2017

Complaint marked as Resolved

Idea cellular resolved it

Idea Cellular customer support has been notified about the posted complaint.

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Comments

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 29th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Varun Chugh

Still i don't see the resolution from your end.I am getting the same bugging flash messages.It's kind of mental harassment for me.I would be porting to another provider soon.

Regards,