[Resolved] Idea Cellular — regarding inactive number taken again

vineet tomer

from Etawah, Uttar Pradesh

Address:

250401

I want to reissue my no [protected] but yr employee told that it will issue only postpaid not prepaid i am customer last 12 year they haris me and not issue me my number i went to your mawana office vardhan enterprises and ask to reissue my number but there employee pushpendra do not have any single since how to talk to customer he completly denied to issue me my number in prepaid

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Nov 30, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We would like to inform you that the given number is inactive due to non usage. Kindly share your alternate contact number and convenient date and time to get in touch with you.

Regards,
Varsha

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Comments

Abhilash Dash

from Hyderabad, Telangana

Not getting connected incoming calls from most networks. It's just says " this number does not exist or switched off" whereas I can make calls to all networks from the same number...

Idea Cellular Customer Care's response, Oct 31, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

rakshith687

from Bengaluru, Karnataka

I had a worst experience with Idea Cellular. I had some paymnt due with the Idea am using prepaid sim but instead of giving me notice, they started theretend me to pay the amount.am using idea from last 10 years
plz call me : [protected]
am getting call from ths nu: [protected]

Idea Cellular Customer Care's response, Oct 31, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. As per our recent communication bill has been generated as per usage charges and plan rental. Hence we request you to clear all your dues to avoid the inconvenience.

Regards,
Prajakta

Venugopal Kola

from Kakinada, Andhra Pradesh

Wrost greetings,
I am feeling guilty to tell as idea customer.
Calling many times to ur customer service representative every time wrost response..
Thank you

Idea Cellular Customer Care's response, Oct 31, 2018

Verified Support

Kapil Ghodeswar Patil

from Pune, Maharashtra

I had paid my all bill then I port my number in other operator after 2 months idea calling me for outstanding but if I paid my all bill before my billing cycles so how can I pan now after all 2 month happen if I didn't paid then how can u give me permission to port my no is [protected]

Idea Cellular Customer Care's response, Oct 31, 2018

Verified Support

Dear Customer,

As per our recent communication, we have informed you that your payment has been activated from our end.

Regards,
Prajakta