[Resolved]  Idea Cellular — Regarding internet

Address:

Pune, Maharashtra, 412115

Am sudharsan from pune, my postpaid number new bill cycle started from 13.2.2016 with a fresh data package of 1gb. On 14.2.2016 there was some unknown download in my mobile without my knowledge which utilized that fresh 1gb data and later it started using post data usage in a base fare.

On that time while using data pack there was no sms text or any kind of intimation of data usage crossing 50% or 75% or 90% even I did not get any kind of text while the package got emptied and started using post data usage in data fare. And bill reached Rs2300 suddenly. Am shocked and highly disappointed with this kind of service which does not provide usage balance intimation while consumers use your data service.

I have even attached a snap shot of my data usage information below

What should I do please help.