[Resolved]  Idea Cellular — regarding internet conjunction problem

Address: Raigad, Maharashtra, 414403

From past 6 months we are facing problem of internet use. We paid an 4g & 3g internet recharge amount, but we can't get the service of internet properly.
When we use internet at the same time we faces our network conjunction problem and we can't get the access of internet. So we are not able to use internet at this instant. So our recharge amount also get wasted and we don't get the benefit of internet. We had done complaint to your customer care on 198 & 121 but they had not solved our problem from past 6 months.
So solved the problem immediately otherwise we choose another option.
Was this information helpful?
No (0)
Yes (0)
Nov 4, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
Idea Cellular Customer Care's response
Dear Customer,

We have initiated a complaint for the same under ref. no.[protected] and your shall hear on the same on 03, October, 2017.

Regards,
Lakshmi.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information