[Resolved]  Idea Cellular — regarding internet conjunction problem

Address:Raigad, Maharashtra, 414403

From past 6 months we are facing problem of internet use. We paid an 4g & 3g internet recharge amount, but we can't get the service of internet properly.
When we use internet at the same time we faces our network conjunction problem and we can't get the access of internet. So we are not able to use internet at this instant. So our recharge amount also get wasted and we don't get the benefit of internet. We had done complaint to your customer care on 198 & 121 but they had not solved our problem from past 6 months.
So solved the problem immediately otherwise we choose another option.
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Nov 4, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
Idea Cellular Customer Care's response
Dear Customer,

We have initiated a complaint for the same under ref. no.[protected] and your shall hear on the same on 03, October, 2017.

Regards,
Lakshmi.
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