[Resolved]  Idea Cellular — regarding internet prorated over usage charge

I used idea post paid plan of 399 last 8 month now i migrate in pre paid in idea so i have charge 278 for internet prorated over usage. Idea totally cheat people when we active plan then not tell about plan condition even when we change then also not give information about charge.
We know when generate bill amount. It's totally wrong with customer.
It's my number communicate with me
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May 1, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, the bill has been generated accordingly as per your plan, pack and usage charges on proration basis. Hence, we request you to kindly clear all your dues to avoid the inconvenience.

Regards,
Lavina
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