[Resolved] Idea Cellular — regarding network issues

atulpund25

from Nashik, Maharashtra

Address:

Nashik, Maharashtra, 422005

Dear sir,
My self Mr. Atul Pund & my registered Mobile No is [protected].
already i have registered the complaints to idea regarding Network issues but without resolving issues they have sent a message to me your complaints has been closed attachment is enclosed.
i am suffering this problem from last 15 days but from Idea cellular not getting positive response.
expected positive response .
Do it needfully.
Thanks
Regards,
Atul Pund
Contact Details.
[protected]
Email id
[protected]@gmail.com
Alternative No
[protected]

+1 photos

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Jul 19, 2019

Complaint marked as Resolved

Company unable to resolve my issue till date. But company representative calling me and saying you issue has been resolved. Without resolving problems they are updating on portal.very worst experience from idea. Requesting to consumer court please guides in this matter.

Idea Cellular customer support has been notified about the posted complaint.

Jul 12, 2018

Updated by atulpund25 Waiting for response

Jul 19, 2018

Updated by atulpund25 no response from idea till date

Jul 25, 2018

Updated by atulpund25 Dear sir/ madam from 15 days idea unable to resolve complaints

Jul 30, 2018

Updated by atulpund25 till date Problem not resolved by Idea

Verified Support

Aug 09, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. We would like to inform you that the complaint has been raised for your network & data service concern and the resolution has been communicated to you that we are trying our best to enhance the network coverage in your region. Also, we would appreciate if you could bear with us while we strengthen the network and improve our services.

Regards,
Neha

Aug 16, 2018

Updated by atulpund25 Till Date coverage issue not resolved