[Resolved]  Idea Cellular — Regarding Non Bill Payment for the account number[protected]

Hello,

Respected Sir,

My Name is T.Dinesh Chandra.This is regarding to the Non-repayment of the Bill for the Account number[protected].Unfortunately I am not noticed to pay my bill on 12-Nov-2016 in given period of time.I had left Pune in 2014 and my friends who are staying in my room are using the services.They left the room without clearing the remaining balance.I sincerely apologize for that.

Can you please help to give me the account number of Idea to which the bill has to be paid, so that I can transfer the money immediately.

Thanks and Regards,
Dinesh
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May 10, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Dec 28, 2016
Updated by Tedla Dinesh
Kindly provide me Account details to which the amount needs to be transferred.
Verified Support
Dec 28, 2016
Idea Cellular Customer Care's response
Hi Dinesh,

We have noted your concern. Please give us some time to get back to you.

Regards,
Paras
Dec 28, 2016
Updated by Tedla Dinesh
Hello Sir,

Thanks for your response.

I had paid my bill this morning .I had called to the customer care numbers of Pune [protected]/[protected] .They had provided me the account number and I paid my bill of Amount 1560.

Can you please help to update your records and kindly let me know it.Please find the Transaction Id and also attachment of the payment made HSBH[protected].

Kindly please send the acknowledgment to this email id [protected]@gmail.com.

Thanks and Regards,
Dinesh Chandra Tedla

Verified Support
Dec 29, 2016
Idea Cellular Customer Care's response
Hi Dinesh,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Suhas
Dec 29, 2016
Updated by Tedla Dinesh
Hello Sir,

Please find my number below

[protected] and you can call between 10-12 AM today (29/12/2016)

Thanks and Regards,
Dinesh Chandra Tedla.
Verified Support
Dec 29, 2016
Idea Cellular Customer Care's response
Hi Rakesh,

We tried contacting you on your primary Idea number and alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Mangesh
Dec 30, 2016
Updated by Tedla Dinesh
Hello,

I am not currently using the my numbers of Pune (as i shifted to Andhra) some long time back in 2014.Can you please help to contact to my Andhra number.

Thanks and Regards,
Dinesh
Complaint comments 

Comments

My mobile number is [protected].Please stop flash messages for this number.its always giving irritating sound in ears even while on call also.Dear IDEA team pls rectify as soon as possible other wise i will go for other network.
Idea Cellular Customer Care's response, Dec 29, 2016
Verified Support
Hi Rakesh,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Regards,
Esther

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