[Resolved] Idea Cellular — regarding non credit of internet data since last 5 days.

rajani semwal

from Bareilly, Uttar Pradesh

Address:	Dehradun, Uttarakhand, 248001
Website:	Idea cellular

I am user of idea prepaid with number [protected] i did a recharge of rs 697 on 21 aug 2017 i was told that i will get 1.5 gb internet daily and all my calls would be free. I got the same till 21 sept 2017 and till then i had not received any internet data but my calls are free on complaining at contact no 12345 i am not getting any satisfactory reply all the employees are saying different things and are unable to resolve the issue.

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Oct 27, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Idea Cellular Customer Care's response Hi Kailash,

Sorry for trouble caused to you. As checked, your concern related to Benefits not credited has already been discussed and resolution has been communicated to you by our end.
To know more about this call on 12345 or 198 from your Idea number.

Regards,
Nehanka