[Resolved] Idea Cellular — regarding overcharge postpaid bills and unsatisfactory service from customer care
T
Trupti Navatre
from Indore, Madhya Pradesh
I am using idea postpaid for many years now.. From couple of months they are overcharging the bills kind of[protected] without even subscribing and not using single kb of data... All other operators are giving 1gb per day plus calling free for around 400rs for prepaid customere.. I had changed my poatpaid plans.. Customer service is as pathetic as idea's 4g speed.. I m really fed up of visiting and calling idea care... If idea doenst waive off and improve the network, soon i m going to consumer court coz i have got proofs for overcharging...
Was this information helpful?
No (0)
Yes (0)
Feb 9, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2018
Idea Cellular Customer Care's response Dear Customer,
Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment