[Resolved] Idea Cellular — Regarding plan change

dmabinash

from Delhi, Delhi

Address:

560037

Everyday i am calling and emailing to your customer care more than 5 days regarding my plan change and activate national rooming. After 2 days i have to travel out of station, if i am not able to get signal i will face lot of problem. Everyday they are telling that your problem will solved within 24 hours, but still now i am not getting any update. Everyday they are telling that one ticket was raised on your number so it will take 24 hours to close, but it was already 5 days gone (24*5= 120 hour).

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Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 31, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience. In order to resolve the issue, we need you share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular