[Resolved] Idea Cellular — regarding postpaid connection | |||
I had a postpaid connection from idea company allotted no was [protected], i have stopped using this connection since 7 months back with adjusting all dues, but company generated bill for next month and then sent notice to me. Again i have made payment of 273.00 rs against the notice today by using idea application as said by idea representative. Transaction is successful transaction no is ncmp[protected] on 06.10.2018. When i have approached to mr. Mazid khan mob no [protected] after payment was made heade arrogant egoistic conversation with me. Then i have contacted to miss surbhi she told that payment was made but that number allotted to some other person and you made payment of him if you want resolution then you should come to idea office indore which is 160 km far from my village and my office. I am totally harassed by idea co. And repeatedly they sent me notices of outstanding amount even after payment. I request you to please kindly look in to matter. Was this information helpful? | |||
Nov 13, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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