[Resolved] Idea Cellular — regarding promo offer activation for which I have not requested

Ravinath Bedarkar

from Nagpur, Maharashtra

Address:

Pune, Maharashtra, 411019

Today 11th July, 2018, i recieved a msg that
Dear Customer, your request for Promo Offer Activation for Mob.No. [protected] has been processed successfully through Communication Id C[protected]. Thank you
But i have not requested for any such offer. Please fix the problem as early as possible and do not take unnecessary charges for this.
Thank you

Was this information helpful?

No (0)

Yes (0)

Sep 10, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jul 11, 2018

Updated by Ravinath Bedarkar Resolve asap

Verified Support

Aug 09, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've informed you that the given email was sent as an acknowledgement of Rs.100/- discount for 12 months for your mentioned number. For further assistance, kindly get back to us on 198 or 12345.

Regards,
Neha

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

vijayj.gts

from Mumbai, Maharashtra

Dear All,

May Idea No [protected]

my above mention number due to Network Issue last 6 months as my residence Address at percent (E Wing 2nd Floor, Riddhi Siddhi Galaxy, Retibunder Road, Near Pipeline Road Kalher Tal Bhiwandi, Dist Thane - 421302) kindlay resolve Problems ASAP

Thanks & Regards
Vijay Jadhav

Idea Cellular Customer Care's response, Aug 9, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. We would like to inform you that your concern has been raised under ref. no. 1-228111477140 - which is expected to be closed by 14/08/18. Your patience & cooperation while we work on this, is much appreciated.

Regards,
Neha